What’s Your Company’s Emergency Remote-Work Plan?

What’s Your Company’s Emergency Remote-Work Plan?

The Covid-19 virus or Coronavirus has firmly gripped the world’s collective attention, in some cases holding entire economies hostage as governments close schools and factories and enact strict quarantines. The disease, which had never before been seen in humans, has...
Uncovering the Iceberg of Ignorance

Uncovering the Iceberg of Ignorance

The “iceberg of ignorance” is a concept popularized by a 1989 study by Sidney Yoshida. It posited that frontline workers were aware of 100% of the floor problems faced by an organization, supervisors were aware of only 74%, middle managers were aware of only 9%, and...